Refund Policy for Taajr Solution

  1. Overview

At Taajr Solution, we are dedicated to delivering top-tier payment gateway services. Customer satisfaction is our priority, and we strive to ensure seamless service. This Refund Policy outlines the conditions under which refunds may be granted.

  1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Service Issues: If our payment gateway services fail to operate as promised or experience significant downtime.
  • Billing Errors: If discrepancies in billing arise that cannot be resolved through standard support channels.
  • Subscription Cancellations: If you cancel your subscription within the applicable cancellation period, you may be eligible for a refund of any unused portion of the subscription fee.
  1. Refund Process

To request a refund:

  • Contact Support: Submit a request through our support team via email at support@taajrsolution.com or through our contact form on the website.
  • Provide Details: Include your account information, transaction details, and a brief explanation of the issue.
  • Review: Our team will review your request and may require additional information to process the refund.
  1. Refund Timelines

Approved refunds will be processed within 7-14 business days. The time it takes for the refund to reflect in your account may vary based on your financial institution.

  1. Non-Refundable Fees

The following fees are non-refundable:

  • Setup or installation fees.
  • Fees for services that have already been rendered.
  • Transaction fees subject to third-party charges.
  1. Changes to the Refund Policy

Taajr Solution reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website and will take immediate effect upon publication.

  1. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact our support team at support@taajrsolution.com